SupportReport Fraud

Report Fraud

If you suspect fraudulent activity on your account, act quickly. We're here to help 24/7.

Call us immediately

Report suspicious transactions or a lost/stolen card by calling 1-800-000-0002. Available 24 hours a day, every day.

Report phishing

Forward suspicious emails to phishing@truistbank.example and delete the original message. Never click links from unknown senders.

What happens next

We'll freeze affected accounts, issue replacement cards, open a case, and investigate. Eligible unauthorized transactions are reimbursed.